Privacy policies

At DragPixels, we prioritize your privacy and are dedicated to safeguarding the personal information you share with us. Below is an overview of how we collect, use, and protect your data.

SECTION 1 - INFORMATION WE COLLECT AND HOW WE USE IT

When you make a purchase on our store, we collect personal details like your name, address, and email address to complete the transaction and process your order.

Additionally, when you browse our store, we automatically receive your device's internet protocol (IP) address, helping us understand your browser and operating system for improved service.

Email Marketing (if applicable): With your consent, we may send you promotional emails regarding new products, store updates, and other relevant information.

SECTION 2 - CONSENT

How do we get your consent? By providing us with personal details to complete a transaction, verify your credit card, place an order, arrange delivery, or process a return, you consent to our collection and use of this information for those specific purposes.

If we intend to use your information for other purposes, such as marketing, we will ask for your express consent or offer you an opportunity to decline.

How can you withdraw your consent? If you change your mind after providing consent, you can withdraw it at any time by reaching out to us via email at dragpixels.canvas@gmail.com or contacting us at contact@dragpixels.in.

SECTION 3 - DISCLOSURE OF INFORMATION

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is powered by Shopify Inc., which provides us with an e-commerce platform to sell our products. Your data is securely stored within Shopify’s infrastructure, protected by firewalls and other security measures.

Payment Processing: When you make a payment through a direct payment gateway, Shopify encrypts your credit card information in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). The transaction data is retained only for as long as needed to complete the purchase and is deleted once processed.

For more details, please refer to Shopify’s Terms of Service and Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

In general, third-party providers we use will only collect, use, and disclose your information as necessary to provide their services.

Certain providers, such as payment gateways, have their own privacy policies concerning the data we provide for transactions. We encourage you to read their privacy policies to understand how your data is handled. Additionally, if your transaction involves a provider located in another jurisdiction, your information may be subject to local laws, such as those in the U.S., where certain legal frameworks like the Patriot Act could apply.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.

External Links: Clicking on links within our store may lead you to third-party websites. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies.

Google Analytics: We use Google Analytics to understand how visitors engage with our website, including which pages are viewed.

SECTION 6 - DATA SECURITY

We take reasonable measures and follow best practices to protect your personal information from loss, misuse, unauthorized access, alteration, or destruction.

For transactions, we encrypt your credit card information using SSL (Secure Socket Layer) technology and store it with AES-256 encryption. While no method of data transmission or storage is completely secure, we adhere to PCI-DSS standards and employ additional industry best practices.

SECTION 7 - COOKIES

We use the following cookies on our website, and you may choose to opt-out if desired:

  • _session_id: A unique token, session-based, helps Shopify store information about your session (referrer, landing page, etc.).
  • _shopify_visit: Persistent for 30 minutes, no personal data stored, used to track visits by our website provider.
  • _shopify_uniq: Expires at midnight the next day, tracks visits by a single customer.
  • cart: A unique token that stores cart details, persistent for 2 weeks.
  • _secure_session_id: A unique token for session identification.
  • storefront_digest: A unique token, indefinite, used to control access for password-protected shops.
  • PREF: A cookie set by Google to track visitors and their location.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your country or state of residence, or that you are the age of majority and have consent from your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this Privacy Policy at any time. Changes will take effect immediately upon being posted on the website.

If we make significant changes to this policy, we will notify you to keep you informed about the information we collect, how we use it, and the conditions under which we disclose it.

If our store is merged or acquired by another company, your data may be transferred to the new owners to ensure continued service.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, update, or delete any personal information we have about you, register a complaint, or seek further information, please contact us at:

Email: contact@dragpixels.in

Thank you for trusting us with your information.